Shipping and Payments
Shipping & Delivery
We provide several shipping options to fit your needs. Other options include USPS Priority, FedEx 2-Day (delivers within two business days), FedEx Overnight, FedEx Overnight with Signature Required, and FedEx Saturday Delivery (available for Friday orders placed before 1:00 PM CST).
Orders submitted, paid, and confirmed before 12:00 PM PST are generally shipped the same business day. Orders placed after 12:00 PM PST, on weekends, or on holidays will be shipped the following business day.
Privacy & Security
Your privacy is our priority. All transactions are processed on a secure server using 256-bit SSL encryption, ensuring that your personal and payment information is fully protected. We comply with all federal and state privacy standards and will never share, sell, or misuse your information. Your details are used exclusively for order fulfillment and customer service.
Returns & Replacements
Due to product regulations, we cannot accept returns. If your order arrives incorrect or damaged, please contact us by email. We will promptly arrange for a replacement that matches your original order.
Ordering
Orders can be placed on our website 24/7. Once your payment is received and approved, we carefully prepare and ship your package through trusted carriers such as USPS or FedEx. A confirmation email with tracking details will be sent once your order has been dispatched.
Payment, Pricing & Promotions
We accept all major credit cards. Pricing is available for both individual and wholesale orders, with discounts offered on bulk quantities. For special large-volume pricing, please email us directly.
📧 Contact: support@elixermd.com
Viewing Orders
At checkout, you can either create an account or proceed as a guest. Registering makes future checkouts faster and allows you to easily track your order history, update your account details, and monitor the status of new orders. Guest checkout is also available, but order updates will need to be requested by email.
Satisfaction Guarantee
We are committed to providing exceptional products and customer service. If you have any questions, concerns, or issues, please reach out to us. All inquiries are answered, and we work quickly to resolve any problems to ensure your satisfaction.