Refunds and Returns

Overview

Because of our strict quality assurance process and the delicate nature of our products, we are unable to accept returns. If your order ever arrives with missing, incorrect, or damaged items, please contact us at support@elixermd.com or prompt assistance. Our support team is dedicated to making sure you are fully satisfied with your purchase, delivery, and overall experience.

Order cancellations must be submitted by email before your package has shipped. Once an order has been dispatched, it can no longer be canceled.

For any questions or concerns regarding your order, reach out to us at support@elixermd.com. We will make every effort to provide a fast, helpful resolution.

Thank you for choosing us. We appreciate your trust and support.